Culture Change

Changing Mindsets and Attitudes   

We have been supporting the OHCSF’s culture change programme, which is aimed at optimising the efficiency and productivity of the Civil Service, while ensuring it is incorruptible and citizen focused. The project seeks to introduce an innovative and merit-based system of thinking and operating;  encourage civil servants to recognise and embody positive values include accountability, loyalty, meritocracy professionalism and efficiency; discourage behaviours that impede efficiency. 

Our work on this project has involved the following:

  • Developing a culture change communication and implementation plan

  • Creating a culture change video to anchor the project

  • Identifying and training civil servants who will drive internal and external communications on culture change.

  • Running leadership and change management sessions for Federal Civil Servants in the top management cadre

  • Holding communications training sessions for Permanent Secretaries and Directors, to aid the development and communication of key messages about their Ministries and reform initiatives

  • Instituting an endowment fund targeted at recognising and rewarding top performers and change champions in the Federal Civil Service

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